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Billing Built for Labs Running SoftLab, SoftPath, or SoftBank

You already picked a serious hospital LIS suite. Your billing partner should match that. TransLabs works exclusively inside the SCC Soft Computer ecosystem; SoftLab, SoftPath, SoftBank, and SoftMic, so nobody on our team is learning your system while your claims sit unpaid.

Live in 24 Hours

Serving Nationwide

1,100+ Certified Billers

Pay Only When We Collect

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Client Retention Rate
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First-Pass Claim Rate
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Avg. Revenue Growth
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Avg. Denial Reduction

Your LIS Isn't Losing You Money. Your Billing Handoff Is.

Nobody buys SoftLab, SoftPath, or SoftBank expecting it to fight with payers for them. That’s not what a hospital LIS is for; it moves specimens, tracks blood products, captures results, and gets reports out the door. The money leaks somewhere else, in the handoff between what your LIS captured and what actually gets billed. Most lab directors don’t find the leak until a denial report lands 30 or 45 days later, and by then it’s not a fix, it’s a write-off.

Here's where it actually happens, by platform:

TransDontics Table Preview
Where It Happens
What Happens
Real Cost
SoftLab Core — Interface Drift
A result crosses the HL7 interface and a charge code doesn't map cleanly from order to claim, or a repeat or reflex test never generates its own billable line. Nobody sees it happen, because the claim still goes out — it just goes out wrong.
Outreach and hospital labs we onboard typically arrive with 8–12% of claims affected by some form of interface mapping error.
SoftPath — Component Splitting
Gross and micro dictation has to translate into correctly split professional (26) and technical (TC) components. A biller who doesn't know SoftPath's dictation structure codes it like a routine outreach test, and IHC or special stain add-ons quietly disappear.
Missed component splits and special stain or add-on capture are among the largest recoverable revenue categories we find in a first audit.
SoftBank — Blood Product & Transfusion Complexity
Crossmatch, antibody workup, irradiation, leukoreduction, and product issue each carry their own HCPCS codes and modifiers. A biller who treats a transfusion episode as one lab charge misses most of what's actually billable.
Blood bank billing is the category most likely to be underbilled entirely, not just denied — because so few billing teams know the product-level codes exist.
Every Module — Timely Filing
Order-entry-to-billing lag, especially in high-volume core lab and transfusion services, quietly eats into the filing window. By the time a claim is billing-ready, some payers' deadlines are already close.
Timely filing denials are avoidable almost 100% of the time — they're a process gap, not a payer decision.
None of this means your LIS is doing anything wrong. It means billing is a separate discipline that has to be built to match it, and that’s the part most labs are missing.

Not sure which of these is actually happening in your claims?

That’s exactly what the free audit below is built to find out.

Expert Across All Major Laboratory Insurance Payers

Our billing team handles claims across the payers your patients carry like national commercial plans, Medicare, Medicaid, and regional Blues plans. Payers we bill include but aren’t limited to:

Billing That's Fluent in SoftLab; Not Learning It On Your Claims

TransLabs specializes in end-to-end revenue cycle management for laboratories and health systems running SCC Soft Computer’s SoftLab suite:

SoftLab Core Billing

Chemistry, hematology, and general lab charge reconciliation that matches how SoftLab structures orders and results, so nothing gets lost between accession and claim.

SoftPath Anatomic Pathology Billing

Correct 26/TC component splitting, IHC and special stain capture, and coding that reflects actual dictated gross and micro findings rather than a generic template.

SoftBank Blood Bank & Transfusion Billing

Full product-level HCPCS coding for crossmatch, antibody workup, irradiation, leukoreduction, and transfusion reaction documentation, coded as the multi-part service it actually is.

SoftMic & SoftGene Molecular/Microbiology Billing

Specimen-to-claim traceability for culture, susceptibility, and molecular or esoteric send-out testing, with active prior-authorization tracking.

Full-Spectrum Laboratory Billing & RCM Services, From Accession to Final Payment

TransLabs’ specialized RCM services are built exclusively for labs, addressing the unique challenges that generalist billers miss. We provide end-to-end revenue cycle solutions designed specifically to turn laboratory complexity into profitability.

Serving Laboratories Nationwide Across the United States

TransLabs provides expert RCM services to clinical laboratories in all 50 states, delivering the same exceptional results whether you’re a community hospital lab or a large reference facility. We bring specialized lab billing expertise to facilities nationwide, combining remote efficiency with hands-on partnership.

Three Steps, Starting With a Free Look at Your Actual Claims

Start with a free audit of your actual claims; no pitch, just real findings. We build your billing workflow around your existing LIS , so your team’s process doesn’t change. At go-live, you get a dedicated account team who already knows your setup, not a call center.

Free LIS Billing Audit

We review a sample of your SoftLab, SoftPath, SoftBank, or SoftMic claims and interface logs for the past 12 months. We’ll come back with a real, specific breakdown of where denials and coding gaps are happening.

Custom Integration & Coding Protocol

We build the billing workflow around your existing SoftLab configuration and dictation templates. Your team doesn’t change how they work; we adapt to your system, not the other way around.

Go-Live with Dedicated Account Oversight

You get a dedicated account team that knows your setup, not a rotating call center. Denials, reporting, and questions go to people who already understand your configuration.

Proficient Across Multiple LIS & EHRs to Simplify Your
Laboratory Management

ChartLogic
Collaborate md
Greenway health
Haemonetics
jane
cgm Labdaq
Modmed
open emr
Harris Data Integrity Solutions
siemens healthineers
Tebra
Oracle Health
Confience
Power path
Benchmark solutions
Xifin
Psyche Systems
veradigm
Turemed Lis
Telcor
Practice pro
novo path
Nextgen Healthcare
Next tech
meditech
Advanced data systems corporation
Logilab
Labware
Lab vantage
labs os
Epic
Dr Chrono
dendi
Corepoint
clinisys
Care Cloud
apex healthware
clinisys copathplus
Advanced md
softlab
athenaone

Why Hospital Laboratories Choose TransLabs ?

LIS-Specific Expertise

We don’t treat SoftLab, SoftPath, SoftBank, and SoftMic as “just another EHR.” Each module has distinct order, dictation, and interface logic that affects coding accuracy

98% First-Pass Clean Claims Rate

98% clean claims rate across all lab clients with fewer denials, faster payments, stronger cash flow.

Transparent Reporting

Monthly dashboards showing clean claim rate, days in A/R, denial reasons by payer, and net collection rate.

High-Volume Architecture

Built for labs processing thousands of daily claims; scalability without sacrificing accuracy.

No Long-Term Contracts

Month-to-month, results-based partnership with measurable improvement in 90 days, no exit fees, just 30 days’ notice.

Compliance-First

HIPAA-compliant processes, CPC/CPB-certified coders, and ongoing LCD/NCD monitoring for blood bank, pathology, and molecular testing.

Stop Losing Revenue to Interface Gaps and Coding Errors

Every month without a LIS-aligned billing process is another month of denials, write-offs, and delayed cash flow. Let’s find out exactly where your SoftLab, SoftPath, or SoftBank billing is leaking revenue; at no cost.

Dedicated SoftLab billing specialist assigned to your lab

Complimentary 12-month claims audit across all payers

Discover your laboratory's top 3 revenue leaks

Custom strategy tailored to your specialty and LIS module mix

Live in 24 hours with no contracts and no upfront fees

Pay only a percentage of what we collect for you

Book Consultation Today!

Frequently Ask Questions

What is SoftLab, and how does it relate to SoftPath, SoftBank, and SoftMic?

SoftLab is the core laboratory information system developed by SCC Soft Computer, part of a modular suite that also includes SoftPath (anatomic pathology), SoftBank (blood bank and transfusion management), and SoftMic (microbiology). Hospitals and health systems often run several of these modules together, and each one structures orders, dictation, and results differently — so billing has to be mapped to whichever combination your lab actually runs.

Do I need a specialized billing company if I already use SoftLab?

Your LIS manages specimens, results, and reporting — it does not guarantee clean claims. Billing errors most often occur in the handoff between LIS data and the billing or clearinghouse system, which is why labs on SoftLab, SoftPath, or SoftBank benefit from a billing partner familiar with those specific interface and workflow patterns.

Can TransLabs work with our existing SoftBank blood bank configuration without changing our workflow?

Yes. Our onboarding process maps to your existing LIS configuration, interface rules, and documentation templates rather than requiring changes to how your lab or blood bank staff already operate.

What does the free LIS billing audit include?

A review of a sample set of claims and interface or coding data from your SoftLab, SoftPath, SoftBank, or SoftMic environment to identify denial trends, missed charge capture, and coding gaps — delivered with no cost or obligation.

Do you handle blood bank, molecular, and esoteric test billing?

Yes. Blood product and transfusion billing carries distinct HCPCS coding requirements that are frequently underbilled rather than just denied, and molecular and esoteric testing carries its own prior-authorization and medical necessity documentation rules. Our team tracks payer-specific policy changes relevant to both categories.

How much does it cost to outsource lab or pathology billing to a company like TransLabs?

Outsourced lab billing is typically priced as a percentage of collections rather than a flat fee, which keeps the incentive aligned — we only get paid when you get paid. The exact percentage depends on claim volume, test mix, and how much cleanup your existing A/R needs at the start. We give a specific number after the free audit, not before, since quoting a rate without seeing real claims data isn't something either side should trust.

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