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truemed LIS

Billing Built for Labs Running TrueMed LIS

You chose a cloud LIS that handles toxicology through genomics. Your billing partner should too. TransLabs delivers TrueMed LIS billing services for labs working inside the TrueMed IT ecosystem; the LIS, its physician, patient, and sales portals, and its billing integrations; so nobody on our team is learning your system while your claims sit unpaid.

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Serving Nationwide

1,100+ Certified Billers

Pay Only When We Collect

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Client Retention Rate
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First-Pass Claim Rate
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Avg. Revenue Growth
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Avg. Denial Reduction

Your TrueMed LIS Isn't Losing You Money. The Handoff to Billing Is.

No lab picked TrueMed expecting it to argue with payers. That isn’t its job; it takes the digital order, tracks the specimen, releases the result, and passes clean data downstream. The money leaks out after that, in the gap between what the bench performed and what the claim actually says. Most lab owners miss it until denials land or aging passes 90 days, and by then it isn’t a fix, it’s a write-off.

Here's where it actually happens, by platform:

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Where It Happens
What Happens
Real Cost
Digital Orders & Portals — Diagnosis, Benefits & Payer Path
TrueMed can check eligibility at order entry, but coverage changes, deductibles reset, and providers still send vague ICD-10 codes. Direct-to-consumer orders that should be self-pay end up at insurance, or insured orders get billed to the patient.
Most avoidable lab denials start at the order. Fix the front end and the back end gets quieter fast.
Test Menu & Integrations — Test-to-CPT and Genomic Panel Drift
Each test in the menu carries a CPT code that has to change with every January update and new PLA code. NGS panels need a panel code rather than separate gene codes, PGx needs the right per-gene or panel code, and definitive drug tests must land in the correct G0480 to G0483 tier.
Unbundled gene codes and stale mapping are the largest recoverable categories in first audits. Clean does not always mean correctly paid.
Multi-Location & Sales Portal — CLIA Numbers, Referrals & Rep Accounts
Labs running several sites through TrueMed must report the right performing lab's CLIA number on each claim and use modifier 90 for referred tests. Sales-portal accounts need clean client setup, and EKRA limits how lab reps get paid.
This produces the denials nobody can explain. The test was billed as always; the CLIA number or account setup just didn't match.
Every Lab — Medical Necessity, Prior Auth & Timely Filing
NGS, PGx, and many molecular tests need prior authorization, a MolDX Z-code, or diagnosis codes that meet the LCD or NCD. If nobody checks before the specimen runs, the claim goes out clean and still comes back denied, while lag eats into the filing window.
Timely filing denials are avoidable almost 100% of the time. They're a process gap, not a payer decision.
None of this means TrueMed LIS is doing anything wrong. It means lab billing is its own discipline, built around how TrueMed actually handles orders, test setup, and data handoffs, and that’s what most labs are missing.

Not sure which of these is actually happening in your claims?

That’s exactly what the free audit below is built to find out.

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Expert Across All Major Laboratory Insurance Payers

Our billing team handles claims across the payers your patients carry like national commercial plans, Medicare, Medicaid, and regional Blues plans. Payers we bill include but aren’t limited to:

Billing That's Fluent in TrueMed LIS; Not Learning It On Your Claims

TransLabs specializes in end-to-end revenue cycle management for toxicology, genomics, reference, and physician office labs running TrueMed LIS:

Order Quality & Eligibility Follow-Through

Diagnosis code checks, benefit rechecks by date of service, prior authorization tracking, and correct self-pay or insurance routing for every order.

Test Menu & Genomic Coding

Test-to-CPT audits, CPT and PLA updates, NGS panel and PGx coding, drug-class tier checks, and NCCI, MUE, and modifier 59 and 91 checks tuned to your denial history.

Multi-Location & Client Billing

Performing-lab CLIA numbers, modifier 90 for referred tests, client-bill versus insurance splits, and account setup reviews for every sales-portal client.

Full-Cycle Lab RCM

Eligibility checks, charge entry, claims scrubbing, denial follow-up, patient statements, and monthly reporting; all mapped to the TrueMed setup you already have, not a system we’re asking you to switch to.
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Full-Spectrum Laboratory Billing & RCM Services, From Accession to Final Payment

TransLabs’ specialized RCM services are built exclusively for labs, addressing the unique challenges that generalist billers miss. We provide end-to-end revenue cycle solutions designed specifically to turn laboratory complexity into profitability.

Lab Rcm services

Revenue Cycle
Management

End-to-end financial management covering patient registration, claims submission, payment posting, and final collection. Our integrated approach optimizes every revenue touchpoint to maximize reimbursements and eliminate costly gaps in your billing workflow.
Billing and coding

Billing & Coding
Services

AAPC/AHIMA certified coders ensure precise CPT, ICD-10, and HCPCS code assignment across all laboratory specialties. Accurate coding reduces denials, accelerates payments, and keeps your lab fully compliant with evolving payer requirements

lab credentialing

Credentialing
Services

Complete payer enrollment, CLIA certification management, and network participation setup across all insurance carriers. TransLabs manages every credentialing detail so that your laboratory gets paid in-network from day one without any administrative delays.

Eligibility Verification

Eligibility
Verification services

Real-time insurance verification, benefits investigation, and prior auth completed before specimen processing begins. Confirming coverage upfront eliminates preventable denials and protects your lab from unexpected reimbursement failures.

RCM Automation services

RCM
Automation services

Intelligent RCM automation reduces manual tasks by 80%, accelerates claims processing 3x faster, and eliminates costly billing errors. Our automation solutions free your staff from repetitive workflows so they can focus on higher-value patient care activities.

Front Office
Management

Patient registration, appointment coordination, insurance verification, and customer service excellence managed by experienced laboratory billing professionals. A well-run front office reduces downstream billing errors and creates a better experience.

Lab Billing audit

Complimentary
Revenue Audit

Complimentary 12-month analysis identifying revenue leakage, denial patterns, and untapped improvement opportunities potentially worth thousands in recovered revenue. No obligation, no risk—just a clear picture of what your lab is leaving on the table.
AR Management

AR
Management

Systematic accounts receivable follow-up, aging management, and payment acceleration strategies designed to reduce AR days by 30%. We pursue every outstanding balance with disciplined follow-up so no earned revenue is left uncollected.
Denial Management

Denial
Management

Expert appeal preparation achieving an 85% success rate backed by comprehensive root cause analysis and targeted prevention strategies. We fight every denial aggressively while addressing underlying issues to stop recurring revenue losses.
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Serving Laboratories Nationwide Across the United States

TransLabs provides expert RCM services to clinical laboratories in all 50 states, delivering the same exceptional results whether you’re a community hospital lab or a large reference facility. We bring specialized lab billing expertise to facilities nationwide, combining remote efficiency with hands-on partnership.

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Three Steps, Starting With a Free Look at Your Actual Claims

Start with a free audit of your actual claims; no pitch, just real findings. We build your billing workflow around your existing LIS , so your team’s process doesn’t change. At go-live, you get a dedicated account team who already knows your setup, not a call center.

Free TrueMed Billing Audit

We review a sample of your claims, TrueMed test mapping, order data, and account setup from the past 12 months, then show you exactly where denials and missed charges are happening, not a generic
sales pitch

Custom Rules & Coding Protocol

We build the billing workflow around your existing TrueMed test menu, portals, and billing integration. Your team doesn’t change how it works; we adapt to your system, not the other way around.

Go-Live with Dedicated Account Oversight

You get a dedicated account team that already knows your TrueMed setup, not a rotating call center. Denials, reporting, and questions go to people
who understand
your configuration.
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Proficient Across Multiple LIS & EHRs to Simplify Your
 Laboratory Management

ChartLogic
Collaborate md
Greenway health
Haemonetics
jane
cgm Labdaq
Modmed
open emr
Harris Data Integrity Solutions
siemens healthineers
Tebra
Oracle Health
Confience
Power path
Benchmark solutions
Xifin
Psyche Systems
veradigm
Turemed Lis
Telcor
Practice pro
novo path
Nextgen Healthcare
Next tech
meditech
Advanced data systems corporation
Logilab
Labware
Lab vantage
labs os
Epic
Dr Chrono
dendi
Corepoint
clinisys
Care Cloud
apex healthware
clinisys copathplus
Advanced md
softlab
athenaone

Why Lab Directors and Pathology Groups Choose TransLabs?

LIS-Specific Expertise, Not Generic Medical Billing

We don’t treat TrueMed as “just another LIS.” Its order, portal, and multi-lab logic works differently than other platforms.

98% First-Pass Clean Claims Rate

98% clean claims rate across all lab clients: fewer denials, faster payments, stronger cash flow.

Transparent Reporting

Monthly dashboards showing clean claim rate, days in A/R, denial reasons by payer, and net collection rate.

High-Volume Architecture

Built for toxicology and genomics labs handling thousands of daily claims; volume rises, accuracy holds.

No Long-Term Contracts

Month-to-month, results-based partnership with measurable improvement in 90 days, no exit fees, just 30 days’ notice.

Compliance-First

HIPAA-compliant processes, certified coders, and ongoing LCD, NCD, and payer policy monitoring so your billing holds up under audit, not just a quick glance.

Stop Losing Revenue to Order Gaps and Coding Errors

Every month without a TrueMed-aligned billing process means more denials, write-offs, and slow cash. Let’s find out exactly where your TrueMed LIS billing is leaking revenue, at no cost.

Dedicated TrueMed LIS billing specialist assigned to your lab

Complimentary 12-month claims audit across all payers

Discover your lab's top 3 revenue leaks

Live in 24 hours with no contracts and no upfront fees

Pay only a percentage of what we collect for you

Book Consultation Today!

Frequently Asked Questions

What is TrueMed LIS, and what do its portals, integrations, and revenue tools each do?

TrueMed LIS is a cloud laboratory information system from TrueMed IT, a Dallas, Texas company offering lab software as a service since 2015. It serves physician office, reference, hospital, multi-location, and direct-to-consumer labs running toxicology, infectious disease, blood, pathology, NGS, and PGx testing. Physician, patient, and sales portals handle ordering and results, more than 250 integrations connect analyzers, EMRs, and billing systems, and built-in tools cover eligibility checks and payment processing.

Do we need a specialized billing company if our lab already uses TrueMed LIS?

TrueMed manages orders, results, and billing data, but it doesn't guarantee a clean, correctly paid claim. Most lab billing errors happen in the handoff between what the lab performed and what actually gets billed, which is why labs on TrueMed benefit from TrueMed LIS billing services run by people who know those patterns.

Can TransLabs Billing work with our existing TrueMed setup without changing our workflow?

Yes. Our onboarding maps to your existing test menu, portals, client accounts, and billing integration rather than asking your lab to change how it already runs.

What does the free TrueMed LIS billing audit include?

A review of sample claims, test-to-CPT mapping, order quality, and account setup from your TrueMed environment to find denial trends, missed charges, and coding gaps, delivered at no cost and with no obligation.

Do you handle NGS, PGx, toxicology, and direct-to-consumer lab billing on TrueMed?

Yes. We manage NGS panel and PGx coding, prior authorizations and Z-codes, presumptive and definitive drug test tiers, and self-pay versus insurance routing for direct-to-consumer orders, alongside standard commercial, Medicare, and Medicaid lab claims.

How much does it cost to outsource lab billing to a company like TransLabs?

Outsourced lab billing is usually priced as a percentage of collections rather than a flat fee, which keeps the incentive aligned; we only get paid when you get paid. The exact percentage depends on claim volume, test mix, and how much A/R cleanup is needed. We quote a specific number after the free audit, since a rate quoted without real claims data isn't worth trusting.
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