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greenway Health LIS

Billing Built for Practices Running Greenway Intergy & Prime Suite

Your practice runs on a platform users often praise most for its billing tools. Your billing partner should know how to use every one of them. TransLabs delivers Greenway Health billing services for practices working inside the Greenway ecosystem; Intergy, Prime Suite, and now Novare; so nobody on our team is learning your system while your claims sit unpaid.

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1,100+ Certified Billers

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Avg. Denial Reduction

Your Greenway Platform Isn't Losing You Money. Your Billing Handoff Is.

No practice buys Intergy expecting it to chase payers on its own. That isn’t what it’s built for; it schedules the visit, captures the note, and passes the charge to practice management. The money leaks somewhere else, in the space between what the provider documented and what actually gets billed. Most practice managers don’t spot it until a denial batch or an aging report shows up weeks later, and by then it isn’t a fix, it’s a write-off.

Here's where it actually happens, by platform:

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Where It Happens
What Happens
Real Cost
Intergy & Prime Suite EHR — Visit-to-Charge Drift
The visit gets charted well, but the E/M level, modifier 25, or the G2211 add-on doesn't carry over cleanly to the charge. Vaccine administration codes, in-office lab tests that need the QW modifier, and supplies quietly get left behind.
Under-coded visits and dropped add-ons are the single largest recoverable category we find in a first audit, often a real share of visit-level revenue.
Intergy PM — Claim Edits & Fee Schedules Left on Default
Intergy's billing tools are strong, but edits and fee schedules set up years ago rarely get revisited. A claim can pass and still go out below contract, with the wrong place of service, a missing telehealth modifier, or the wrong rendering provider for a satellite location.
Practices that never update edits and fee schedules leave money on claims that technically pass. Clean does not always mean correctly paid.
FQHC, OB-GYN & Pediatrics — PPS Codes, Global Packages & VFC Vaccines
Greenway is common in health centers, OB-GYN, and pediatrics. FQHC PPS G-codes, sliding-fee discounts, and UDS reporting sit beside OB global packages like 59400 and Vaccines for Children doses that bill administration only, often with modifier SL.
This is the category most likely to produce a denial nobody can explain. The visit was billed the way it always is; the plan's rule just moved.
Every Practice — Prior Auth, Platform Changes & Timely Filing
Prior authorization for imaging, procedures, and injectables lives outside the note. When a practice moves between Greenway products or onto Novare, old A/R can sit unworked while staff learn the new system, and filing windows keep closing.
Timely filing denials are avoidable almost 100% of the time. They're a process gap, not a payer decision.
None of this means Greenway is doing anything wrong. It means billing is a separate discipline that has to be built around how Intergy and Prime Suite actually work, and that’s the part most practices are missing.

Not sure which of these is actually happening in your claims?

That’s exactly what the free audit below is built to find out.

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Expert Across All Major Laboratory Insurance Payers

Our billing team handles claims across the payers your patients carry like national commercial plans, Medicare, Medicaid, and regional Blues plans. Payers we bill include but aren’t limited to:

Billing That's Fluent in Greenway Health; Not Learning It On Your Claims

TransLabs specializes in end-to-end revenue cycle management for practices and health centers running the Greenway Health product family:

Intergy & Prime Suite Charge Capture

E/M level review, modifier and add-on accuracy, vaccine and in-office lab charges, and daily reconciliation, so nothing gets lost between the note and the claim.

Claim Edit & Fee Schedule Optimization

Custom edits by specialty, payer, and location, plus yearly fee schedule updates matched to your actual contracts and denial history.

FQHC, OB-GYN & Pediatric Billing

PPS G-code accuracy, sliding-fee reconciliation, UDS-aligned reporting support, OB global package tracking, and VFC vaccine billing done right.

Full-Cycle Lab RCM

Eligibility checks, charge entry, claims scrubbing, denial follow-up, patient billing, and monthly reporting; plus A/R run-out support if you move to Novare or between Greenway products.
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Full-Spectrum Laboratory Billing & RCM Services, From Accession to Final Payment

TransLabs’ specialized RCM services are built exclusively for labs, addressing the unique challenges that generalist billers miss. We provide end-to-end revenue cycle solutions designed specifically to turn laboratory complexity into profitability.

Lab Rcm services

Revenue Cycle
Management

End-to-end financial management covering patient registration, claims submission, payment posting, and final collection. Our integrated approach optimizes every revenue touchpoint to maximize reimbursements and eliminate costly gaps in your billing workflow.
Billing and coding

Billing & Coding
Services

AAPC/AHIMA certified coders ensure precise CPT, ICD-10, and HCPCS code assignment across all laboratory specialties. Accurate coding reduces denials, accelerates payments, and keeps your lab fully compliant with evolving payer requirements

lab credentialing

Credentialing
Services

Complete payer enrollment, CLIA certification management, and network participation setup across all insurance carriers. TransLabs manages every credentialing detail so that your laboratory gets paid in-network from day one without any administrative delays.

Eligibility Verification

Eligibility
Verification services

Real-time insurance verification, benefits investigation, and prior auth completed before specimen processing begins. Confirming coverage upfront eliminates preventable denials and protects your lab from unexpected reimbursement failures.

RCM Automation services

RCM
Automation services

Intelligent RCM automation reduces manual tasks by 80%, accelerates claims processing 3x faster, and eliminates costly billing errors. Our automation solutions free your staff from repetitive workflows so they can focus on higher-value patient care activities.

Front Office
Management

Patient registration, appointment coordination, insurance verification, and customer service excellence managed by experienced laboratory billing professionals. A well-run front office reduces downstream billing errors and creates a better experience.

Lab Billing audit

Complimentary
Revenue Audit

Complimentary 12-month analysis identifying revenue leakage, denial patterns, and untapped improvement opportunities potentially worth thousands in recovered revenue. No obligation, no risk—just a clear picture of what your lab is leaving on the table.
AR Management

AR
Management

Systematic accounts receivable follow-up, aging management, and payment acceleration strategies designed to reduce AR days by 30%. We pursue every outstanding balance with disciplined follow-up so no earned revenue is left uncollected.
Denial Management

Denial
Management

Expert appeal preparation achieving an 85% success rate backed by comprehensive root cause analysis and targeted prevention strategies. We fight every denial aggressively while addressing underlying issues to stop recurring revenue losses.
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Serving Laboratories Nationwide Across the United States

TransLabs provides expert RCM services to clinical laboratories in all 50 states, delivering the same exceptional results whether you’re a community hospital lab or a large reference facility. We bring specialized lab billing expertise to facilities nationwide, combining remote efficiency with hands-on partnership.

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Three Steps, Starting With a Free Look at Your Actual Claims

Start with a free audit of your actual claims; no pitch, just real findings. We build your billing workflow around your existing LIS , so your team’s process doesn’t change. At go-live, you get a dedicated account team who already knows your setup, not a call center.

Free Greenway Billing Audit

We review a sample of your Intergy or Prime Suite claims, edits, and fee schedules from the past 12 months and come back with a specific breakdown of where denials and coding gaps are happening, not a generic sales pitch.

Custom Rules & Coding Protocol

We build the billing workflow around your existing Greenway templates and practice management configuration. Your team doesn’t change how they work; we adapt to your system, not the other way around.

Go-Live with Dedicated Account Oversight

You get a dedicated account team that already knows your Greenway setup, not a rotating call center. Denials, reporting, and questions go to people who understand your
configuration.
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Proficient Across Multiple LIS & EHRs to Simplify Your
 Laboratory Management

ChartLogic
Collaborate md
Greenway health
Haemonetics
jane
cgm Labdaq
Modmed
open emr
Harris Data Integrity Solutions
siemens healthineers
Tebra
Oracle Health
Confience
Power path
Benchmark solutions
Xifin
Psyche Systems
veradigm
Turemed Lis
Telcor
Practice pro
novo path
Nextgen Healthcare
Next tech
meditech
Advanced data systems corporation
Logilab
Labware
Lab vantage
labs os
Epic
Dr Chrono
dendi
Corepoint
clinisys
Care Cloud
apex healthware
clinisys copathplus
Advanced md
softlab
athenaone

Why Lab Directors and Pathology Groups Choose TransLabs?

Greenway-Specific Expertise, Not Generic Medical Billing

We don’t treat Intergy as “just another EHR.” Its charge, edit, and fee schedule logic works differently than other platforms.

98% First-Pass Clean Claims Rate

98% clean claims rate across our clients: fewer denials, faster payments, stronger cash flow.

Transparent Reporting

Monthly dashboards showing clean claim rate, days in A/R, denial reasons by payer, and net collection rate.

High-Volume Architecture

Built for multi-location groups and health centers billing thousands of claims a day; volume rises, accuracy holds.

No Long-Term Contracts

Month-to-month, results-based partnership with measurable improvement in 90 days, no exit fees, just 30 days’ notice.

Compliance-First

HIPAA-compliant processes, certified coders, and ongoing payer policy monitoring so your billing holds up under audit, not just under a quick glance.

Stop Losing Revenue to Documentation Gaps and Coding Errors

Every month without a Greenway-aligned billing process is another month of denials, write-offs, and delayed cash flow. Let’s find out exactly where your Greenway billing is leaking revenue, at no cost. Every month without a NextGen-aligned billing process is another month of denials, write-offs, and delayed cash flow. Let’s find out exactly where your NextGen billing is leaking revenue, at no cost.

Dedicated Greenway billing specialist assigned to your practice

Complimentary 12-month claims audit across all payers

Discover your practice's top 3 revenue leaks

Custom strategy tailored to your specialty and Intergy configuration

Pay only a percentage of what we collect for you

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Frequently Asked Questions

What is Greenway Health, and what do Intergy, Prime Suite, and Novare each do?

Greenway Health is a Tampa, Florida company founded in 1998 and majority-owned by Vista Equity Partners. Intergy is its EHR and practice management system for ambulatory and multi-location practices, Prime Suite is its other long-running EHR and PM platform, and Novare, launched at HIMSS26 in March 2026, is an AI-enabled EHR and revenue cycle platform with coding suggestions, automated prior authorization, and real-time benefit checks.

Do I need a specialized billing company if I already use Greenway?

Greenway manages scheduling, documentation, and claim submission, but it doesn't guarantee a clean, correctly paid claim. Billing errors most often happen in the handoff between what got documented and what actually posts as a charge, which is why practices benefit from Greenway Health billing services run by people who already know those workflow patterns.

Can TransLabs Billing work with our existing Intergy setup without changing our workflow?

Yes. Our onboarding maps to your existing templates, claim edits, fee schedules, and provider workflow rather than asking your practice to change how it already operates.

What does the free Greenway billing audit include?

A review of a sample set of claims, claim edits, fee schedules, and coding data from your Greenway environment to identify denial trends, missed charges, and coding gaps, delivered at no cost and with no obligation.

Do you work with FQHCs, OB-GYN, and pediatric practices on Greenway?

Yes. We handle FQHC PPS coding, sliding-fee reconciliation, UDS-aligned reporting support, OB global packages, and VFC vaccine billing for practices running Greenway, on top of standard commercial claims work.

How much does it cost to outsource practice billing to a company like TransLabs?

Outsourced medical billing is typically priced as a percentage of collections rather than a flat fee, which keeps the incentive aligned; we only get paid when you get paid. The exact percentage depends on claim volume, specialty mix, and how much A/R cleanup is needed. We give a specific number after the free audit, since quoting a rate without seeing real claims data isn't something either side should trust.
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