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Dendi LIS

Billing Built for Labs Running Dendi LIS

You chose a modern, cloud-native LIS so your lab could move faster. Your billing partner should keep pace. TransLabs delivers Dendi billing services for labs working inside the Dendi ecosystem; the LIS, the Provider Client Portal, and its RCM and clearinghouse integrations; so nobody on our team is learning your system while your claims sit unpaid.

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Serving Nationwide

1,100+ Certified Billers

Pay Only When We Collect

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Client Retention Rate
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First-Pass Claim Rate
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Avg. Revenue Growth
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Avg. Denial Reduction

Your Dendi LIS Isn't Losing You Money. The Handoff to Billing Is.

No lab moved to Dendi expecting it to argue with payers. That isn’t its job; it takes the order from the portal, runs the rules, releases the result, and exports the data for billing. The money leaks out in between, in the gap between what the bench performed and what the claim actually says. Most lab owners don’t catch it until a denial batch lands or aging passes 90 days, and by then it isn’t a fix, it’s a write-off.

Here's where it actually happens, by platform:

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Where It Happens
What Happens
Real Cost
Provider Client Portal — Order Entry, Diagnosis & Standing Orders
Dendi's portal includes a diagnosis code finder, but providers still pick vague codes, skip insurance details, or lean on standing orders. Many payers reject blanket standing orders for drug testing and want each order tied to a specific clinical need.
Dendi's own figures put more than half of lab denials at order entry. Fix the order and most of the denial problem goes with it.
Rules & Workflow Automation — Reflex and Panel Charge Drift
Dendi's rules engine can reflex a screen to confirmation or add tests on its own. Each test still needs the right CPT code after every January update. Definitive drug tests must land in the correct G0480 to G0483 tier, and molecular UTI or respiratory panels need units that match what was actually detected.
Labs that never audit their test-to-CPT map send claims that pass and still pay wrong. Clean does not always mean correctly paid.
RCM Export & Integrations — The Data Handoff to Billing
Dendi exports data and connects to clearinghouses and RCM vendors, but a clean export isn't a clean claim. Eligibility checked at intake can change by the date of service, and one mismatched field, a member ID or a policy, stalls the whole claim.
This produces the denials nobody can explain. The test was billed as always; the payer's record just didn't match the export.
Every Lab — Medical Necessity, Prior Auth & Timely Filing
PGx, oncology genomics, and many molecular tests need prior authorization, a MolDX Z-code, or diagnosis codes that meet the LCD or NCD. If nobody checks before the specimen runs, the claim goes out clean and still comes back denied, while lag eats into the filing window.
Timely filing denials are avoidable almost 100% of the time. They're a process gap, not a payer decision.
None of this means Dendi is doing anything wrong. It means lab billing is its own discipline, built around how Dendi actually handles orders, rules, and exports, and that’s what most labs are missing.

Not sure which of these is actually happening in your claims?

That’s exactly what the free audit below is built to find out.

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Expert Across All Major Laboratory Insurance Payers

Our billing team handles claims across the payers your patients carry like national commercial plans, Medicare, Medicaid, and regional Blues plans. Payers we bill include but aren’t limited to:

Billing That's Fluent in Dendi LIS; Not Learning It On Your Claims

TransLabs specializes in end-to-end revenue cycle management for toxicology, PGx, molecular, and clinical labs running Dendi LIS:

Portal Order Quality & Front-End Review

Diagnosis code checks, insurance capture, standing order review, and provider coaching, so clean orders lead to clean claims.

Rules, Reflex & Panel Coding

Test-to-CPT audits, CPT and PLA updates, drug-class tier checks, molecular panel units, and NCCI, MUE, and modifier 59 and 91 checks tuned to your denial history.

RCM Export & Clearinghouse Alignment

Field mapping between Dendi exports and claims, eligibility rechecks by date of service, and insurance discovery for self-pay and failed coverage.

Full-Cycle Lab RCM

Eligibility checks, charge entry, claims scrubbing, denial follow-up, patient statements, and monthly reporting; all mapped to the Dendi setup you already have, not a system we’re asking you to switch to.
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Full-Spectrum Laboratory Billing & RCM Services, From Accession to Final Payment

TransLabs’ specialized RCM services are built exclusively for labs, addressing the unique challenges that generalist billers miss. We provide end-to-end revenue cycle solutions designed specifically to turn laboratory complexity into profitability.

Lab Rcm services

Revenue Cycle
Management

End-to-end financial management covering patient registration, claims submission, payment posting, and final collection. Our integrated approach optimizes every revenue touchpoint to maximize reimbursements and eliminate costly gaps in your billing workflow.
Billing and coding

Billing & Coding
Services

AAPC/AHIMA certified coders ensure precise CPT, ICD-10, and HCPCS code assignment across all laboratory specialties. Accurate coding reduces denials, accelerates payments, and keeps your lab fully compliant with evolving payer requirements

lab credentialing

Credentialing
Services

Complete payer enrollment, CLIA certification management, and network participation setup across all insurance carriers. TransLabs manages every credentialing detail so that your laboratory gets paid in-network from day one without any administrative delays.

Eligibility Verification

Eligibility
Verification services

Real-time insurance verification, benefits investigation, and prior auth completed before specimen processing begins. Confirming coverage upfront eliminates preventable denials and protects your lab from unexpected reimbursement failures.

RCM Automation services

RCM
Automation services

Intelligent RCM automation reduces manual tasks by 80%, accelerates claims processing 3x faster, and eliminates costly billing errors. Our automation solutions free your staff from repetitive workflows so they can focus on higher-value patient care activities.

Front Office
Management

Patient registration, appointment coordination, insurance verification, and customer service excellence managed by experienced laboratory billing professionals. A well-run front office reduces downstream billing errors and creates a better experience.

Lab Billing audit

Complimentary
Revenue Audit

Complimentary 12-month analysis identifying revenue leakage, denial patterns, and untapped improvement opportunities potentially worth thousands in recovered revenue. No obligation, no risk—just a clear picture of what your lab is leaving on the table.
AR Management

AR
Management

Systematic accounts receivable follow-up, aging management, and payment acceleration strategies designed to reduce AR days by 30%. We pursue every outstanding balance with disciplined follow-up so no earned revenue is left uncollected.
Denial Management

Denial
Management

Expert appeal preparation achieving an 85% success rate backed by comprehensive root cause analysis and targeted prevention strategies. We fight every denial aggressively while addressing underlying issues to stop recurring revenue losses.
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Serving Laboratories Nationwide Across the United States

TransLabs provides expert RCM services to clinical laboratories in all 50 states, delivering the same exceptional results whether you’re a community hospital lab or a large reference facility. We bring specialized lab billing expertise to facilities nationwide, combining remote efficiency with hands-on partnership.

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Three Steps, Starting With a Free Look at Your Actual Claims

Start with a free audit of your actual claims; no pitch, just real findings. We build your billing workflow around your existing LIS , so your team’s process doesn’t change. At go-live, you get a dedicated account team who already knows your setup, not a call center.

Free Dendi Billing Audit

We review a sample of your claims, Dendi test mapping, portal orders, and export data from the past 12 months, then show you exactly where denials and missed charges are happening, not a generic
sales pitch.

Custom Rules & Coding Protocol

We build the billing workflow around your existing Dendi rules, test menu, and export setup. Your team doesn’t change how it works; we adapt to your system, not the other way around.

Go-Live with Dedicated Account Oversight

You get a dedicated account team that already knows your Dendi setup, not a rotating call center. Denials, reporting, and questions go to people who understand your
configuration.
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Proficient Across Multiple LIS & EHRs to Simplify Your
 Laboratory Management

ChartLogic
Collaborate md
Greenway health
Haemonetics
jane
cgm Labdaq
Modmed
open emr
Harris Data Integrity Solutions
siemens healthineers
Tebra
Oracle Health
Confience
Power path
Benchmark solutions
Xifin
Psyche Systems
veradigm
Turemed Lis
Telcor
Practice pro
novo path
Nextgen Healthcare
Next tech
meditech
Advanced data systems corporation
Logilab
Labware
Lab vantage
labs os
Epic
Dr Chrono
dendi
Corepoint
clinisys
Care Cloud
apex healthware
clinisys copathplus
Advanced md
softlab
athenaone

Why Lab Directors and Pathology Groups Choose TransLabs?

LIS-Specific Expertise, Not Generic Medical Billing

We don’t treat Dendi as “just another LIS.” Its portal, rules engine, and export logic works differently than other platforms.

98% First-Pass Clean Claims Rate

98% clean claims rate across all lab clients: fewer denials, faster payments, stronger cash flow.

Transparent Reporting

Monthly dashboards showing clean claim rate, days in A/R, denial reasons by payer, and net collection rate.

High-Volume Architecture

Built for toxicology and molecular labs handling thousands of daily claims; volume rises, accuracy holds.

No Long-Term Contracts

Month-to-month, results-based partnership with measurable improvement in 90 days, no exit fees, just 30 days’ notice.

Compliance-First

HIPAA-compliant processes, certified coders, and ongoing LCD, NCD, and payer policy monitoring so your billing holds up under audit, not just a quick glance.

Stop Losing Revenue to Order Gaps and Coding Errors

Every month without a Dendi-aligned billing process means more denials, write-offs, and slow cash. Let’s find out exactly where your Dendi billing is leaking revenue, at no cost.

Dedicated Dendi billing specialist assigned to your lab

Complimentary 12-month claims audit across all payers

Discover your lab's top 3 revenue leaks

Live in 24 hours with no contracts and no upfront fees

Pay only a percentage of what we collect for you

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Frequently Asked Questions

What is Dendi LIS, and what do its Provider Client Portal, rules engine, and billing tools each do?

Dendi LIS is a cloud-native laboratory information system for CLIA labs running toxicology, molecular and PCR, PGx, chemistry, infectious disease, hematology, microbiology, and oncology genomics testing. The Provider Client Portal handles ordering and results with a diagnosis code finder, the rules engine automates reflex and workflow steps, and the billing tools cover eligibility checks, clearinghouse interfaces, data exports, and RCM vendor integrations.

Do we need a specialized billing company if our lab already uses Dendi?

Dendi manages orders, results, and billing data, but it doesn't guarantee a clean, correctly paid claim. Most lab billing errors happen in the handoff between what the lab performed and what actually gets billed, which is why labs on Dendi benefit from Dendi billing services run by people who know those patterns.

Can TransLabs Billing work with our existing Dendi setup without changing our workflow?

Yes. Our onboarding maps to your existing test menu, rules, portal setup, and export format rather than asking your lab to change how it already runs.

What does the free Dendi billing audit include?

A review of sample claims, test-to-CPT mapping, portal order quality, and export data from your Dendi environment to find denial trends, missed charges, and coding gaps, delivered at no cost and with no obligation.

Do you handle toxicology, PGx, and molecular infectious disease billing on Dendi?

Yes. We manage presumptive and definitive drug test coding, PGx prior authorizations and Z-codes, molecular panel units, frequency limits, and client-bill versus insurance splits, alongside standard commercial, Medicare, and Medicaid lab claims.

How much does it cost to outsource lab billing to a company like TransLabs?

Outsourced lab billing is usually priced as a percentage of collections rather than a flat fee, which keeps the incentive aligned; we only get paid when you get paid. The exact percentage depends on claim volume, test mix, and how much A/R cleanup is needed. We quote a specific number after the free audit, since a rate quoted without real claims data isn't worth trusting.
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