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benchmark LIS

Billing Built for Practices Running Benchmark PM & Benchmark EHR

You chose a cloud platform that keeps scheduling, charting, and billing in one place. Your billing partner should get the most out of every part of it. TransLabs delivers Benchmark Solutions billing services for practices working inside the Benchmark ecosystem; Benchmark PM, Benchmark EHR, and the patient portal; so nobody on our team is learning your system while your claims sit unpaid.

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Serving Nationwide

1,100+ Certified Billers

Pay Only When We Collect

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Client Retention Rate
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First-Pass Claim Rate
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Avg. Revenue Growth
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Avg. Denial Reduction

Your Benchmark Platform Isn't Losing You Money. Your Billing Handoff Is.

No practice moves to Benchmark expecting it to argue with payers on its own. That isn’t what it’s built for; it books the visit, captures the note, suggests codes, and sends the claim through the clearinghouse. The money leaks somewhere else, in the space between what the provider documented and what actually gets billed. Most practice managers miss it until a denial batch or aging report shows up weeks later, and by then it isn’t a fix, it’s a write-off.

Here's where it actually happens, by platform:

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Where It Happens
What Happens
Real Cost
Benchmark EHR — Visit-to-Charge Drift
Coding suggestions help, but they don't catch everything. The E/M level, modifier 25, or G2211 add-on drops off, and in-office tests split wrong: an EKG billed globally as 93000 when only 93010 applies, or a screening colonoscopy that turned diagnostic without the PT or 33 modifier.
Under-coded visits and missed testing charges are the single largest recoverable category we find in a first audit.
Benchmark PM — Claim Edits & Clearinghouse Rejections
The built-in clearinghouse sends claims fast, but default edits don't know every bundling rule. Doppler codes billed with a complete echo (93306) get denied, fee schedules fall behind contracts, and front-end rejections pile up unworked in the queue.
Practices that never tune their edits leave money on claims that technically pass. Clean does not always mean correctly paid.
Occupational Medicine, OB-GYN & Dermatology — Payer and Package Rules
Occupational medicine clinics bill workers' comp carriers under state fee schedules, while DOT physicals and employer drug screens go to the employer. OB global packages like 59400 and dermatology biopsies across 11102 to 11107 add their own rules.
This is the category most likely to produce a denial nobody can explain. The visit was billed the way it always is; it just went to the wrong payer or package.
Every Practice — Prior Auth & Timely Filing
Prior authorization for cardiac imaging, endoscopy, and procedures lives outside the note, often with a separate benefit manager. If nobody's tracking it, the claim goes out clean and still comes back denied, while documentation-to-billing lag eats into the filing window.
Timely filing denials are avoidable almost 100% of the time. They're a process gap, not a payer decision.
None of this means Benchmark is doing anything wrong. It means billing is a separate discipline that has to be built around how the platform actually works, and that’s the part most practices are missing.

Not sure which of these is actually happening in your claims?

That’s exactly what the free audit below is built to find out.

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Expert Across All Major Laboratory Insurance Payers

Our billing team handles claims across the payers your patients carry like national commercial plans, Medicare, Medicaid, and regional Blues plans. Payers we bill include but aren’t limited to:

Billing That's Fluent in Benchmark Solutions; Not Learning It On Your Claims

TransLabs specializes in end-to-end revenue cycle management for practices and clinics running the Benchmark Solutions platform:

Benchmark EHR Charge Capture

E/M level review, modifier and add-on accuracy, in-office testing splits, screening-to-diagnostic modifiers, and daily reconciliation, so nothing gets lost between note and claim.

PM Claim Edit & Clearinghouse Optimization

Custom edits by specialty and payer, NCCI bundling checks, fee schedule updates, and same-day follow-up on clearinghouse rejections.

Occupational Medicine & Specialty Billing

Workers’ comp and employer billing, state fee schedule checks, OB global package tracking, and cardiology, GI, and dermatology coding.

Full-Cycle RCM

Eligibility checks, charge entry, claims scrubbing, denial follow-up, patient billing, and monthly reporting; all mapped to the Benchmark setup you already have, not a system we’re asking you to switch to.
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Full-Spectrum Laboratory Billing & RCM Services, From Accession to Final Payment

TransLabs’ specialized RCM services are built exclusively for labs, addressing the unique challenges that generalist billers miss. We provide end-to-end revenue cycle solutions designed specifically to turn laboratory complexity into profitability.

Lab Rcm services

Revenue Cycle
Management

End-to-end financial management covering patient registration, claims submission, payment posting, and final collection. Our integrated approach optimizes every revenue touchpoint to maximize reimbursements and eliminate costly gaps in your billing workflow.
Billing and coding

Billing & Coding
Services

AAPC/AHIMA certified coders ensure precise CPT, ICD-10, and HCPCS code assignment across all laboratory specialties. Accurate coding reduces denials, accelerates payments, and keeps your lab fully compliant with evolving payer requirements

lab credentialing

Credentialing
Services

Complete payer enrollment, CLIA certification management, and network participation setup across all insurance carriers. TransLabs manages every credentialing detail so that your laboratory gets paid in-network from day one without any administrative delays.

Eligibility Verification

Eligibility
Verification services

Real-time insurance verification, benefits investigation, and prior auth completed before specimen processing begins. Confirming coverage upfront eliminates preventable denials and protects your lab from unexpected reimbursement failures.

RCM Automation services

RCM
Automation services

Intelligent RCM automation reduces manual tasks by 80%, accelerates claims processing 3x faster, and eliminates costly billing errors. Our automation solutions free your staff from repetitive workflows so they can focus on higher-value patient care activities.

Front Office
Management

Patient registration, appointment coordination, insurance verification, and customer service excellence managed by experienced laboratory billing professionals. A well-run front office reduces downstream billing errors and creates a better experience.

Lab Billing audit

Complimentary
Revenue Audit

Complimentary 12-month analysis identifying revenue leakage, denial patterns, and untapped improvement opportunities potentially worth thousands in recovered revenue. No obligation, no risk—just a clear picture of what your lab is leaving on the table.
AR Management

AR
Management

Systematic accounts receivable follow-up, aging management, and payment acceleration strategies designed to reduce AR days by 30%. We pursue every outstanding balance with disciplined follow-up so no earned revenue is left uncollected.
Denial Management

Denial
Management

Expert appeal preparation achieving an 85% success rate backed by comprehensive root cause analysis and targeted prevention strategies. We fight every denial aggressively while addressing underlying issues to stop recurring revenue losses.
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Serving Laboratories Nationwide Across the United States

TransLabs provides expert RCM services to clinical laboratories in all 50 states, delivering the same exceptional results whether you’re a community hospital lab or a large reference facility. We bring specialized lab billing expertise to facilities nationwide, combining remote efficiency with hands-on partnership.

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Three Steps, Starting With a Free Look at Your Actual Claims

Start with a free audit of your actual claims; no pitch, just real findings. We build your billing workflow around your existing LIS , so your team’s process doesn’t change. At go-live, you get a dedicated account team who already knows your setup, not a call center.

Free Benchmark Billing Audit

We review a sample of your Benchmark claims, edits, and clearinghouse rejections from the past 12 months and come back with a specific breakdown of where denials and coding gaps are happening, not a generic sales pitch.

Custom Rules & Coding Protocol

We build the billing workflow around your existing Benchmark EHR templates and PM configuration. Your team doesn’t change how they work; we adapt to your system, not the other way around.

Go-Live with Dedicated Account Oversight

You get a dedicated account team that already knows your Benchmark setup, not a rotating call center. Denials, reporting, and questions go to people who understand your configuration.
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Proficient Across Multiple LIS & EHRs to Simplify Your
 Laboratory Management

ChartLogic
Collaborate md
Greenway health
Haemonetics
jane
cgm Labdaq
Modmed
open emr
Harris Data Integrity Solutions
siemens healthineers
Tebra
Oracle Health
Confience
Power path
Benchmark solutions
Xifin
Psyche Systems
veradigm
Turemed Lis
Telcor
Practice pro
novo path
Nextgen Healthcare
Next tech
meditech
Advanced data systems corporation
Logilab
Labware
Lab vantage
labs os
Epic
Dr Chrono
dendi
Corepoint
clinisys
Care Cloud
apex healthware
clinisys copathplus
Advanced md
softlab
athenaone

Why Lab Directors and Pathology Groups Choose TransLabs?

Benchmark-Specific Expertise, Not Generic Medical Billing

We don’t treat Benchmark as “just another EHR.” Its coding, claim, and clearinghouse logic works differently than other platforms.

98% First-Pass Clean Claims Rate

98% clean claims rate across our clients: fewer denials, faster payments, stronger cash flow.

Transparent Reporting

Monthly dashboards showing clean claim rate, days in A/R, denial reasons by payer, and net collection rate.

High-Volume Architecture

Built for multi-location practices and clinics billing thousands of claims a month; volume rises, accuracy holds.

No Long-Term Contracts

Month-to-month, results-based partnership with measurable improvement in 90 days, no exit fees, just 30 days’ notice.

Compliance-First

HIPAA-compliant processes, certified coders, and ongoing payer policy monitoring so your billing holds up under audit, not just under a quick glance.

Stop Losing Revenue to Charge Gaps and Coding Errors

Every month without a Benchmark-aligned billing process is another month of denials, write-offs, and delayed cash flow. Let’s find out exactly where your Benchmark billing is leaking revenue, at no cost.

Dedicated Benchmark billing specialist assigned to your practice

Complimentary 12-month claims audit across all payers

Discover your practice's top 3 revenue leaks

Custom strategy tailored to your specialty and Benchmark configuration

Pay only a percentage of what we collect for you

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Frequently Asked Questions

What is Benchmark Solutions, and what do Benchmark PM and Benchmark EHR each do?

Benchmark Solutions, formerly Benchmark Systems, is based in Forest, Virginia and became part of Harris, a Constellation Software company, in July 2023, where it sits in the Harris Ambulatory Group. Benchmark PM handles scheduling, reminders, eligibility checks, clearinghouse claims, payment posting, and patient statements. Benchmark EHR handles charting with coding suggestions and includes a HIPAA-compliant patient portal for results and appointments.

Do I need a specialized billing company if I already use Benchmark?

Benchmark manages scheduling, documentation, and claim submission, but it doesn't guarantee a clean, correctly paid claim. Billing errors most often happen in the handoff between what got documented and what posts as a charge, which is why practices benefit from Benchmark Solutions billing services run by people who already know those workflow patterns.

Can TransLabs Billing work with our existing Benchmark setup without changing our workflow?

Yes. Our onboarding maps to your existing EHR templates, PM edits, fee schedules, and provider workflow rather than asking your practice to change how it already operates. Your staff keeps the screens they know.

What does the free Benchmark billing audit include?

A review of a sample set of claims, claim edits, clearinghouse rejections, and coding data from your Benchmark environment to identify denial trends, missed charges, and coding gaps, delivered at no cost and with no obligation.

Do you work with occupational medicine, cardiology, GI, and OB-GYN practices on Benchmark?

Yes. We handle workers' comp and employer billing, cardiology testing splits, screening-to-diagnostic GI coding, OB global packages, and dermatology procedures for practices running Benchmark, on top of standard commercial claims work.

How much does it cost to outsource practice billing to a company like TransLabs?

Outsourced medical billing is typically priced as a percentage of collections rather than a flat fee, which keeps the incentive aligned; we only get paid when you get paid. The exact percentage depends on claim volume, specialty mix, and how much A/R cleanup is needed. We give a specific number after the free audit, since quoting a rate without seeing real claims data isn't something either side should trust.
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